Installation and Support Technician (all genders)

Full Time

United States

Do you have a passion for technical installations involving hardware, IT infrastructure, software configuration and calibration?

What you will do
  • Work directly with our technical project managers to understand and confirm project requirements
  • Carry out end-to-end, high quality installations of PuttView systems nationwide, incl. putting green, projector, PC, network equipment, wiring
  • Configure and calibrate PuttView software on site or remotely, ensuring the system performance confirms with our strict high quality standards
  • Ensure positive relations with customers and coworkers, continuously show a service
    oriented attitude customers expect for a high end product
  • Support our customers remotely through email, phone, and TeamViewer when not working on site
  • Support our Operations team where needed to help the PuttView business grow
  • Establish best practices and innovative concepts to continuously improve installation processes and ensure quality
What you will bring
  • Strong organizational, planning, analytical and problem-solving skills
  • The ability to use all hand tools needed to securing and terminating wires/cables
  • Solid understanding of basic AV and PC components
  • Good communication skills through email, phone and in person
  • Passion, drive and excellent work ethic as well as the ability to carry out and start projects without direct supervision
  • Ability to travel nationwide; approximately 80% travel
  • A valid driver's license with a clean driving record
  • Vocational education or a degree in engineering as well as basic knowledge of golf and putting is a plus
What you will get
  • A competitive compensation and benefits package that is comparable to that of your German coworkers
  • The opportunity to be part of a team creating the future of putting with a product that is used by the best coaches and players in the world
  • An open communication and feedback culture with flat hierarchies and an agile company spirit
  • A high degree of collaboration and autonomy within a group of diverse, highly qualified, and helpful peers
  • An opportunity for personal growth in a fast paced and evolving company
  • A professional hardware setup incl. laptop, smartphone, and all necessary tools
Sounds good?

Job descriptions do not always answer all questions, so feel free to drop us a line if our upcoming challenges appeal to you. To find out more about us and what we do, we invite you to visit our social media channels.

Get in touch

Christoph Pregizer
Managing Director